SHIPPING + DELIVERY
Free Shipping Policy
At Pixel Gallery, we are committed to providing the best shopping experience for our customers. That's why we offer Free Express Shipping on all orders! Below, you'll find detailed information about our shipping times, return policy, and global shipping carriers.
Shipping Times
We understand the importance of receiving your artwork promptly. Here are the details:
- Order Processing Time: 95% of our products are shipped out within 48 hours of placing your order on our website.
- Delivery Time: Delivery times may vary based on your location and the carrier. However, we strive to ensure that your order reaches you as quickly as possible.
Return Policy
Customer satisfaction is our priority. If you're not completely satisfied with your purchase, our return policy is straightforward:
- Return Period: You may return an item within 30 calendar days of delivery for a 100% refund.
- Condition for Return: The product must be in its original state.
- Eligibility for Return: We accept returns for items that are proven to have been delivered damaged or not as advertised.
To process a return, please follow these steps:
- Include your full shipping details on the package as per your order.
- Enclose a note with your order number inside the package.
Our Global Shipping Carriers
To ensure you receive the best shipping experience, we partner with leading global carriers:
- FedEx
- DPD
- DHL
- UPS
These carriers are renowned for their reliability and efficiency, ensuring that your artwork arrives safely and on time.
Summary
- Free Express Shipping on all orders.
- Quick Shipping: 95% of orders shipped within 48 hours.
- 30-Day Return Policy: Full refund if returned in original condition.
- Global Carriers: FedEx, DPD, DHL, UPS.
We are dedicated to making your shopping experience as seamless and enjoyable as possible. Should you have any questions or need further assistance, feel free to contact our customer service team.